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Your Chapter Newsletter - July 2021                                    Visit Us at:


President's Message

Building Trust

Trust is one of the important building blocks to the creation of a performing team. A performing team has a high level of trust and collaboration. We all have our part to play in building trust in a team.

First, you can’t control how others behave but you can ensure that you are trustworthy. Trustworthiness is one of the key Behavioural Characteristics highlighted in the Underlying Competencies section of the BABOK. Being trustworthy has a lot to do with consistently displaying traits that promote trust. Judith E. Glaser describes these traits as a mnemonic in her TRUTH Model:

  1. Transparency. Be open and transparent about what’s on your mind.
  2. Relationship. Extend the olive branch, even with people you may see as a foe.
  3. Understanding. We learn what is really on people’s minds by seeking to understand their needs and emotions and seeing the world through their eyes.
  4. Shared Success. Create a shared vision of success with others.
  5. Truth. Testing assumptions and telling the truth.

By striving to embrace the traits that create trust we do our part to create an atmosphere of trust.

The next step is to actively and intentionally build trust among team members. Plan activities that encourage mutual respect and collaboration. There are many websites that will list trust building activities. And many of those will include this one simple activity. For centuries this one activity has been the most recognized and utilized method for building trust: break bread together.

I still think the most effective way to build trust and empathy in a team is to share a meal. In his article “A Fun Way to Build Trust and Cooperation”, Neuro Scientist and Speaker Roger Dooley talks about the importance of sharing food. He emphasizes that sharing the same food is the best way for a group to build trust. He writes “Researchers at the University of Chicago found that subjects who ate the same food were more likely to trust each other.”

You can do your part in building trust in your team by first being trustworthy and then embracing opportunities to build trust. And the easiest way to do that is to share food. So… order a pizza, invite everyone, and take a significant step to building a trusting, performing team.

BABOK Guide version 3 pages 195-196

Photo by cottonbro from Pexels

Mike Jones,


Tuesday, July 20, 2021 | 5:00 PM - 7:00 PM MST

Featuring 'DevOps' - Third Event in Series!




In this third event in our Series, Dianna Pieper will take the conversation to a level of understanding what is important to an organization to integrate project delivery for success.

  • Members:          $ 25.00 CAD
  • Non Members:   $ 60.00 CAD

Pay only 1 fee & register only 1 time for all 6 events in the series!

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Call for IIBA Calgary Awards 2021

It's about time for IIBA Calgary awards, where outstanding members will be recognized for demonstrating extraordinary talents and quality. Nominations will open on the 1st of August 2021

For information on awards, award guidelines, nominations, and procedures, please visit


An Article from One of Our Sponsors

Jason Hamilton, Account Executive, ITIQ Tech Recruiters


​​​Considerations when Applying for a New Role

What type of skills are in high demand in the Alberta Market and Canada?

Currently there are a lot of opportunities across Alberta and Canada in the IT space. Some key aspects that various organizations are looking for is individuals that are more at a technical level in the Business Analyst roles. These additional skills include understanding around various aspects such as Agile methodology, data focused initiatives/tools and development background (application, web, or ERP initiatives).

Have you seen an increase or decrease in remote opportunities with things starting to open up again?

Some organizations have continued to offer fully remote opportunities as they are focused on finding the right candidate to do the job or task at hand. Additionally, these organizations have implemented the proper tools to allow for employees to be successful in their roles.

Then there are some organizations that are doing a flexible scheduled such as two days in office and three days from home. Reason for this is these organizations strive on collaboration in an office setting and completed various surveys to get employee feedback on what they would like to have in terms of flexibility.

Also, you have other organizations that are going completely back to in-office but most of these are from the Oil and Gas and Government organizations from our conversations. In short, there is an opportunity out there that will align with your expectations as you continue your search for your next step in your career.

Do you have any tips on how to make your profile stand out when applying for any opportunities?

This has been a topic of much conversation over the last year or so with the increase of remote opportunities as there is more competition that in the past. A couple things I can recommend that have been shared by our clients at ITIQ are as follows:

  1. Research: This is very important as it will show the individual who is looking over your resume that you have put some thought in your application and invested time to get to know them and what they are all about. This can be done in various ways such as reaching out to someone who is working there to discuss their experience working there (make sure to add context and a message on your intentions when reaching out) or attending events sponsored by the organization to meet people who can guide you in any application process. Additionally, should you get an interview request it will prepare you for a conversation that will make you stand out against your fellow applicants.
  2. Personal Touch: What I mean by this is changing your resume or application to fit the position you are applying for. This can be done in various ways such as changing your professional summary on your resume to highlight why you are a fit for the respective position. Sending a thank you note after your interview or connecting with them on LinkedIn (I would typically recommend doing these at the same time). There are so many ways this can be done, and you would be surprised of the results.
  3. Follow Up: There is nothing wrong with following up with your application for an opportunity or even to reach out to HR after a few days of your interview should you have not heard from them. This I find shows them that you are genuinely interested in the position and/or organization. Sometimes this can lead to opening other opportunities that you are unaware are available and speed up the process as the market is very competitive.

Should you want to discuss any of the above or anything else please feel free to reach out to Jason at: or on LinkedIn.


Your Chapter and Professional Development Day Sponsors



IT|IQ Tech Recruiters



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