'Excellence in Execution'  Monday, October 21, 2019


Session Schedule - Subject to Revision

Emcee:      Mike Jones

07:00 am    Doors Open - Registration & Breakfast
08:00 am    Welcome - Jared Gorai
08:15 am    Opening Keynote - Kate Tavender
09:30 am    User Experience - Sean Tucker Harley
10:30 am    Coffee Break - Networking, Coffee, Check Out Booths!
10:45 am    Evaluation - Troy Ronmark
12:15 am    Lunchtime! Networking & Check Out Booths!
01:15 pm    Emotional Intelligence - Claudia Velandia
02:30 pm    Coffee Break - Networking & Coffee
02:45 pm    Estimation Workshop - Adrian Rounce 
04:00 pm    Closing Remarks - Jared Gorai
04:15 pm    Door Prizes
04:30 pm    Networking Opportunity
05:00 pm   Doors Close

Speaker Bios & Presentation Abstracts

Kate Tavender - Opening Keynote
8:15 am
Presentation Title:  

Finding More Flow: Practical Tools to Help You Feel Better & "Execute with Excellence"

Kate Tavender is an organization effectiveness professional passionate about delivering client solutions that drive improved performance for both individuals and teams.
With 20 years of corporate and leadership experience in the areas of facilitation, talent program design and management, training, leadership coaching and corporate communications, her suite of expertise means she is a specialist in diagnosing obstacles getting in the way, and designing and implementing practical solutions to move her clients forward.

From C-suite leaders and management teams to individual contributors or entrepreneurs, Kate will connect with you wherever you are at in order to understand your needs and identify recommendations for change.
Once aligned, she will roll up her sleeves to support you in making the shift to enhanced success.

Presentation Abstract:
Did you know that when we're feeling good, we find more success in our careers?
We're more productive, more engaged, and organizations as a result, see significantly improved results including 'Excellence in Execution'!
Makes sense, right?
The problem is, feeling good and "in flow" in the chaotic world we live in is tough to harness. The good news is that we can do something about it.
Through this keynote address, you will learn simple, effective tools to interrupt the cycle of automatic thoughts, reframe stress and focus on what we can control.
These tangible techniques - told through the lens of the presenter's personal journey - will help you incrementally feel better, build up resiliency, and find more personal and professional success.


Sean Tucker Harley
9:30 am
Presentation Title:  User Experience

Tucker has been a User Experience designer for 15 years.
He has worked as an independent consultant, for a billion dollar communications company, and currently at the video platform start-up 'Worldplay'.
Outside of his creative day job, he is a singer-songwriter who has released two EP's of music, two children's books, and produced a creativity podcast for three years.

Presentation Abstract:  UX & BA - A Blurry Venn
User Experience and Business Analysis are very similar.
If you ignore the deliverables of the two disciplines, you'll find the differences are mostly mindset and the point of view taken when looking at a design problem.

Learning Objectives:

  • An understanding of what UX is and how it can complement the BA role​​
  • How to look at design problems through a UX lens

What areas of Business Analysis does the Topic Cover:

  • Problem Solving
  • Design Thinking
  • User Acceptance

How Does this Help BA's:

There is no intention to convert a room of BA's into UXers but when both disciplines can understand the goals and thought processes of the other it can lead to a more constructive and creative design process.

Troy Ronmark
10:45 am

Presentation Title:  Evaluation

Troy has worked in IT for 28 years in various roles including Developer, Architect, PM and BA.
He started specializing in Business Analysis as he found various business and IT projects struggling to identify business needs.
Asking "simple/dumb" questions and looking at business opportunities from people, process and technology perspectives has been the key to successful project delivery throughout Troy's career.


Presentation Abstract:  Evaluating Partnership via RFx
Organizations are increasingly relying on strategic partnerships with providers of goods and services.
Selecting the right provider is critical and the evaluation process can be daunting. As a Business Analyst, you are often relied upon to participate in a Request for Information/Quote/Proposal (RFx).
This session will walk you through RFx with a focus on the Business Analyst role.

Learning Objectives:

  • Describe what RFx is
  • Why we need it
  • Role of the BA in RFx

Claudia Velandia
1:15 pm
Presentation Title:  Emotional Intelligence

Claudia's greatest passion is embracing her personal leadership to grow and evolve in every aspect of her life.
She firmly believes that bringing consciousness to one's life is key to achieve fulfilment, joy, and to live with purpose while contributing to our world.

She has founded 'Quantum Thinking' to empower individuals to reach their highest potential, using the power that comes from conscious thinking, self awareness, aligned values and a purpose driven vision.

Claudia has a degree in engineering, holds both MBA & MA and is also a certified professional coach.
Her international background, having been born in Columbia, having pursued her education and career in Europe, and later settling in Canada, has equipped her with a global perspective of the world and business.
Prior to founding 'Quantum Thinking', Claudia developed a successful international career in technical/sales working for the most renowned global technology companies in a demanding, highly competitive environment.

Presentation Abstract:  Emotional Intelligence
Business experts agree that, in general, people with high Emotional Intelligence are the top performers in their organizations. They are resilient, flexible, focused and centred under pressure.
Emotional Intelligence starts when you understand and bring awareness to where your emotional triggers are coming from.
This awareness empowers you to consciously guide your responses rather than allow your triggers to guide your behaviours subconsciously.
In this session, Claudia will show how the brain's intrinsic mechanism is prompting you to act on autopilot.
You will understand how your conditioning and your ego are limiting you, and how they are the pointers to your triggers, resulting in your emotional reactions.
You will learn how to use our emotions to stop your subconscious triggers so that you raise your self awareness and Emotional Intelligence.

Adrian Rounce
2:45 pm

Presentation Title:  Estimation Workshop

Adrian has worked in software project delivery for over 12 years specializing in Agile and iterative delivery practices. He has international experience working across a number of industries and focusing on exceeding client expectations in software delivery process and methodology by applying best practices tailored to a project's specific needs.

Motivating teams, understanding client delivery, breaking down complex problems into manageable deliverables while driving to completion is at the heart of the years of experience that Adrian brings to his work.

Adrian is currently working at Arcurve, a North American full service software development company headquartered in Calgary, that is focused on client delivery.

Workshop Abstract:  Learning Agile Estimation
Many teams new to agile often experience trouble when trying to estimate a backlog. We often hear things like it takes too long, we don't know enough, and quite frankly we do not see the value.
Estimation over the years has seen many changes to try and address these questions and what this workshop will aim to teach is a fresh approach to this problem.
Estimating does not have to be hard, come and learn how!

Jared Gorai, CBAP
Director, Chapter & Membership Engagement
International Institute of Business Analysis™ (IIBA®)
Opening and Closing Remarks

Jared loves being a Business Analyst and has done so in title for over 15 years with over 25 years of business and leadership experience in both retail and energy sectors. He is a strong advocate for IIBA®, having served in various capacities with IIBA Calgary Chapter as well as chairing the volunteer Chapter Network. He brings his passion for business analysis and experience as a Chapter Leader to the role of Director of Chapter Membership Engagement of IIBA.

He holds his Bachelor of Arts degree in French from the University of Calgary and the Certified Business Analysis Professional™ (CBAP®) designation. He will take any chance possible to evangelize business analysis and will talk your ear off about the role and the profession should you allow him to do so.


Mike Jones 160 by 160.jpg
Mike Jones, CBAP
Director of Education
IIBA® Calgary Chapter

Mike holds a CBAP® as well as the new 'Agile' IIBA®-AAC designation and has been active in the Calgary Chapter over several years most notably as a 'Mentor' in the Mentorship program.
Mike took up the mantle of Director of Education for IIBA® Calgary Chapter in January 2018.



Special thanks go out to our event sponsors, Solvera Solutions and IT|IQ Tech Recruiters!

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